Simplifying IT management: Dave found an easy solution – Zoom Guided Tour

Simplifying IT management: Dave found an easy solution

A real life example of how to simplify your day-to-day with the Zoom platform

Meet Dave

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Dave Kester is the IT Director for GableGotwals, a law firm with more than 150 attorneys and three locations in Oklahoma and Texas.

With multiple offices to manage, a flexible remote work policy with staff members working from anywhere, and the need to make everything as seamless as possible at the highest levels of security and professionalism, Dave was looking for ways to make his job easier.

Legacy solutions required hands-on troubleshooting

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Before switching to Zoom, Dave and his team were often called into the office’s legacy conference rooms to assist attorneys with starting video meetings or sorting out which cables to plug in.

Pro tip

Dave shared his story at Zoomtopia 2023 in a panel called "Small business owners share their stories of real business impact." Hear Dave's story in his own words

The Zoom platform was easier for everyone to use

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“My Zoom journey started with simply consolidating individual Zoom accounts,” said Dave. “We were looking for a solution that was easy. Something that could integrate with the phones, the conference rooms…we needed that one-touch, easy, simple solution.”

Pro tip

Zoom Workplace is a great way to begin consolidating the tools your business uses onto one easy-to-manage platform. Learn more

Now, he spends much less time troubleshooting

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“Zoom really got our IT department out of the business of meetings,” said Dave. “Everybody knows what a Zoom Room is, and they know how to join a Zoom Meeting. That’s where I started. Now, all of our conference rooms are Zoom Rooms. We use Zoom Phone, the mobile app, the desktop app.”

With the firm better able to self-serve thanks to an easy-to-use, single solution, Dave and his team can now focus on larger projects.

Pro tip

Zoom Workplace is a great way to begin consolidating the tools your business uses onto one easy-to-manage platform. Learn more